This Privacy Policy explains how Rubbish Removal Haringey collects, uses, stores and protects personal data relating to our customers and prospective customers in our service area. It also sets out your rights under the UK General Data Protection Regulation and the Data Protection Act 2018. This Privacy Policy applies to all Rubbish Removal Haringey customers and anyone who makes an enquiry, booking, or otherwise interacts with us in the Haringey area.
Rubbish Removal Haringey is a waste and rubbish clearance service operating in the Haringey area. For the purposes of data protection law, we are the data controller of the personal data we collect and use about you in connection with our services. This means we determine the purposes and means of processing your personal data.
This Privacy Policy covers personal data collected online by phone, email, text message, through social media, and in person, when you use or request our rubbish removal and related services, or when you otherwise communicate with us in the Haringey area.
We collect and process different types of personal data depending on how you interact with us, including:
Identity and contact details: name, address where the service is provided, billing address, email address, telephone number or mobile number.
Service and booking information: details of the rubbish removal or clearance you request, property access notes, photographs you provide to show the waste or property, dates and times of bookings, and job reference numbers.
Payment information: payment method details such as partial card details or transaction identifiers as provided by our payment processor, and records of payments made, due or refunded. We do not store your full card details if you pay by card.
Communication records: emails, text messages, call notes, complaints, feedback, and any other correspondence between you and us.
Usage and technical information: limited technical data such as your IP address, device type and basic usage data generated when you visit our website or interact with our online content, collected through standard server logs or similar technologies.
We collect personal data directly from you when you contact us to request a quote, make a booking, arrange a visit, ask a question, make a complaint, provide feedback or otherwise communicate with us. We may also collect data when you visit our website or social media pages.
In some cases, we may receive your contact details from a third party who has your permission to share them with us, for example a landlord, letting agent, property manager, or another person arranging rubbish removal on your behalf.
We only process your personal data when we have a lawful basis to do so. Depending on the situation, the lawful bases we rely on are:
Contract: to take steps at your request before entering into a contract, and to perform our contract with you. This includes processing your personal data to provide quotes, confirm bookings, carry out rubbish removal and related services, coordinate access to your premises, and process your payments.
Legitimate interests: to pursue our legitimate business interests in a way that is proportionate and respects your privacy. This includes managing our relationship with you, responding to enquiries, improving our services, keeping records of work completed, and protecting our business from fraud or misuse.
Legal obligations: to comply with legal and regulatory requirements that apply to our business, including accounting, tax, health and safety, environmental regulations and waste disposal obligations. This may require us to retain certain records of services delivered and payments received.
Consent: where we rely on your consent for a specific purpose, for example for certain types of marketing communication. When we rely on consent, you may withdraw it at any time by contacting us using the details set out in this policy.
We use your personal data for the following purposes:
To provide and manage our services, including handling enquiries, preparing quotes, organising collections, carrying out rubbish removal, confirming appointments, and dealing with follow up queries.
To process payments and manage accounts, including issuing invoices, receipts, and dealing with payment queries or disputes.
To communicate with you about your bookings, changes to appointments, service updates, and responses to any questions or complaints you raise.
To keep business and financial records, including job records, service history, and financial information required for accounting and tax purposes.
To improve our services, such as reviewing feedback, understanding how our services are used, and enhancing our customer experience.
To protect our business and legal interests, including preventing fraud or misuse, managing disputes, and complying with applicable laws and regulations.
Where permitted, to send you information about our services that may be of interest to you. You can opt out of such communications at any time.
We do not sell your personal data. We only share your personal data where necessary, and only with parties who are required to protect your data.
We may share your personal data with trusted third party service providers acting as data processors on our behalf, for example:
Payment processors and banks who handle card payments and other transactions.
IT and hosting providers who support our website, email systems, and data storage.
Customer management or booking system providers where we use them to organise our work.
Professional advisers such as accountants or legal advisers where necessary for our business and compliance obligations.
Waste transfer stations or disposal partners, where limited information such as job references or dates may appear on documentation required for regulatory compliance.
Where required by law or regulation, we may share personal data with public authorities, regulatory bodies, law enforcement or courts.
All processors who handle personal data on our behalf are required by contract to keep it secure, use it only in accordance with our instructions, and comply with data protection law.
We keep your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including for the purposes of satisfying legal, accounting or reporting requirements.
In general, customer records and related service information are kept for up to seven years after the end of our relationship, to meet tax and accounting obligations and to handle any potential queries or disputes. In some cases, where a shorter period is appropriate, we will delete or anonymise data earlier when it is no longer needed.
When we no longer need your personal data, we will delete it securely or anonymise it so that it can no longer identify you.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures include access controls, secure storage, and limiting personal data access to staff and providers who need it for the purposes described in this policy.
While we take reasonable steps to protect your personal data, no system can be guaranteed as completely secure. You are also responsible for keeping any communication channels you use with us as secure as possible.
You have certain rights in relation to the personal data we hold about you, subject to some conditions and exceptions under law. These rights include:
Right of access: to request a copy of the personal data we hold about you and information about how we process it.
Right to rectification: to ask us to correct inaccurate or incomplete personal data.
Right to erasure: to request that we delete your personal data in certain circumstances, for example where it is no longer needed for the purposes for which it was collected and we have no legal reason to retain it.
Right to restriction: to ask us to restrict our processing of your personal data in certain situations, for example while we check its accuracy or consider an objection.
Right to object: to object to our processing of your personal data where we are relying on legitimate interests, including for direct marketing.
Right to data portability: to request that we provide you with certain personal data in a structured, commonly used and machine readable format, or that we transmit it to another controller where technically feasible.
Where we rely on consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing carried out before you withdrew consent.
If you wish to exercise any of your rights or have questions about this Privacy Policy or how we handle your personal data, you can contact us using the contact details displayed on our usual customer communication channels. You should provide enough information to identify yourself and your request so we can respond promptly.
You also have the right to lodge a complaint with the UK Information Commissioner's Office if you are unhappy with how we have handled your personal data. We encourage you to contact us first so we can try to resolve your concerns directly.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we handle personal data. Any updates will apply from the date they are published. We recommend that you review this Privacy Policy periodically so that you remain informed about how we protect your personal data in the Haringey area.
We make it easy for you to dispose of your rubbish and any unwanted items. So don’t leave your junk lying around the house; get it sorted by hiring our expert removal team in Haringey. Book with us and we’ll come straight to your door, remove all your rubbish and then either dispose of it or recycle it in the appropriate manner.
(68)
When it comes to dealing with rubbish removal issues contact our company in Haringey and get the best deal!
Tipper Van - Waste Collection and Rubbish Removal Prices in Haringey, N4
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900 - 1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Collection and Rubbish Removal Prices in Haringey, N4
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
